Dillsburg · York County, PA

Insurance in Dillsburg, from people you know.

Auto, home, life and business coverage from a local four-person team with 25 years of experience.

4.8 / 5
Rating
389
Reviews
25 yrs
Experience

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Experience, with a local face

  • 25 yrs

    In the insurance business

    Decades of experience behind every policy review.

  • 4

    Person local team

    Phone, text, email or in person — someone who knows you.

  • Yearly

    Insurance checkups

    We keep your protection current as life changes.

  • 4.8★

    From 389 reviews

    Across Google, Allstate.com, Yelp and Facebook. Habla español.

A driver smiling with a phone beside her car

A local team you can actually reach

Phone, text, email or in person — the same four people who set up your policy are the ones who answer when something happens.

(717) 432-1361

25 years of local, personal service

With 25 years in the insurance business, the agency combines experience with the personal service of a local, four-person team. Whether by phone, text, email or in person, customers can always reach someone who knows them and is ready to help. The team takes the time to understand each customer, build long-term relationships and conduct annual insurance checkups to keep their protection current as life changes.

The agency helps protect modern and classic automobiles, homes and properties of all types, as well as motorcycles, eBikes, RVs, boats, ATVs and golf carts, plus health and life insurance for the people customers love.

Its dedicated small-business team serves the types of businesses found along Main Streets throughout the area — small restaurants, coffee shops, retailers, accounting and law firms, electricians, plumbers, home builders, and other local trades.

The agency is equally committed to serving the community, supporting local Dillsburg events, Wildheart Ministries in Allison Hill and Junior Achievement programs in area schools.

More about the agency and team

The everyday things worth covering

Serving Dillsburg and the surrounding area

Based on US-15 in Dillsburg, with customers across York, Cumberland, Dauphin and Adams counties.

  • Dillsburg, PA
  • Mechanicsburg, PA
  • Lewisberry, PA
  • Boiling Springs, PA
  • Franklintown, PA
  • Hershey, PA
  • Hanover, PA
  • Camp Hill, PA
  • Carlisle, PA
  • Gettysburg, PA
  • Harrisburg, PA
Explore our service areas

The people in the office

Call the agency and you reach one of these four — not a call center queue.

David Downey, Agency Owner at the Dillsburg, PA insurance office

David Downey

Agency Owner

Grew up in Wellsville, graduated from Northern York High School, and moved back to the area to raise his own family. Habla español.

Laurie Nelson, Chief of Customer Experience (CCX) at the Dillsburg, PA insurance office

Laurie Nelson

Chief of Customer Experience (CCX)

Works with customers on policy questions, coverage reviews, and everyday service.

Daniel, Customer Service Manager at the Dillsburg, PA insurance office

Daniel

Customer Service Manager

Helps customers through claims and finding repair shops when something goes wrong.

Jon Miller, Insurance Agent at the Dillsburg, PA insurance office

Jon Miller

Insurance Agent

Jon has called Camp Hill home for more than 15 years after growing up outside Chicago. Outside of work, he enjoys hiking, fishing, woodworking, and collecting unique bourbons.

Desks and waiting area inside the Dillsburg, PA insurance officeFreshwater aquarium in the agency lobby in Dillsburg, PA

Stop in, sit down, ask anything

The office sits right on US-15 in Dillsburg. Bring your current policy, your questions, or just your kids — the lobby aquarium usually keeps them busy while we talk coverage.

Address
11 US-15 #7, Dillsburg, PA 17019
Hours

Monday–Friday, 9:00 AM – 6:00 PM

Get directions

Customer reviews

What our customers say

4.8

389 total reviews

  • “I recently got into a car accident and put a claim in on the app. Daniel from the agency contacted me letting me know he saw I put a claim in and if there was anything he could do to help let him know. He literally answered my calls and questions all day long, helped me find a car repair shop in the good hands network that can help me before the new year. This has been the smoothest insurance experience and they are so nice, helpful and patient with the stresses of a wrecked car. Thank you so much, I'm grateful I switched to your agency!!!”
    Keri Hawkins8 months ago
  • “David took the time to listen to my situation and offered a recommendation that actually made sense for me. He ended up finding me more coverage at a lower price than what I had before, but what stood out most was how easy the whole process was. There was no sales pressure at all, just a straightforward conversation. I waited until my policy was about to expire to get a quote, which turned out to be a mistake. I could have done this sooner and let David’s office take care of canceling my old policy and requesting the refund. It’s nice working with a local agent who’s responsive and genuinely helpful, instead of being passed around a call center. David is just a solid, trustworthy guy who does things the right way. Well deserved five stars.”
    Chris H6 months ago
  • “Our car was badly sprayed with yellow line paint. David helped with the claim process as my husband was hospitalized and I was preoccupied. The process was seamless snd the results from Major’s Select body shop was excellent. Great experience at a very stressful time.”
    Deb2 months ago

Frequently asked questions

What kinds of insurance does the agency write?
Auto, home, motorcycle, e-bike, renters, life, boat, ATV, landlord and host, business, condo, flood, and pet health insurance.
What areas do you serve?
The office is in Dillsburg, PA and serves Mechanicsburg, Lewisberry, Boiling Springs, Franklintown, Hershey, Hanover, Camp Hill, Carlisle, Gettysburg and Harrisburg.
Can I meet with someone in person?
Yes. The office is at 11 US-15 #7 in Dillsburg and walk-ins are welcome during business hours. You can also book a time online.
Do you review policies I already have elsewhere?
Yes. Bring your current policies to the office or upload them through the secure customer portal and the team will review them with you.

Contact David Downey Insurance Agency

Call the Dillsburg office, book a time, or request a free estimate — a local team member handles it from there.